Amhara Bank S.C

Amhara Bank S.C is very young in Business life and it has been operating with an aggressive momentum since joined the financial sector with more than 5,000 energetic employees, and visionary leaders with more than 304 branches so as to achieve its vision “To be leading and game-changing Bank in Africa”.

Amhara Bank S.C External Vacancy Announcement

Job Position – Customer Service Executive – II

Required Qualification and Experience
Education: BA in Banking & Finance, Accounting, Business Administration, Economics, Management, and any other related fields
Experience: 1 year of experience in banking operation as CSO, CSR, CSE, or related position.

Purpose of the Job

To enhance customer satisfaction by handling front line customer service activities with due care and maximum efficiency ; increase the Branch’s resource mobilization effort by cross-selling the Bank’s products and services

Generic Functions:
Enhance the strong business relationship with customers and cross sell the bank’s positive image to the community
Provide the concerned organ with timely, relevant, accurate, and complete reports on the plan performance
Provide services as per the service level agreement
Contribute to the bank’s profitability as per the target set
Engage in teamwork, collaboration, and transparency work practices
Adhere to internal control system and risk management program of the Bank

Specific Functions:
Engage and perform customer recruitment and account opening activities
Administer the Primary Vault dually with Branch Operation Manager/ Branch Manager
Receive, verify, lodge and withdraw cash to/from Primary and Secondary Vault
Receive or dispatch consignment of cash from/ to the Treasury
Verify the daily cash receipts and cash bricks are in order, wrapped and initialed
Retrieve customer signatures, pictures and verify customers
Perform other duties as required
Place of Work: Dilla
Deadline: March 29, 2024.

How To Apply:
Interested applicants fulfilling the above requirements are invited to apply within five (5) consecutive days from March 25, 2024 to March 29, 2024, online via on below Amhara Bank Vacancy Web Portal Link: https://vacancy.amharabank.com.et/