Amibara Properties Real State

Amibara Properties Real State External Vacancy Announcement

Job Position 1 – Customer Service Officer

Required Qualification and Experience
Education: B.A in Business field and 2 years’ experience with related task
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

Detailed duties and responsibilities of the position,
Answer phone, email, and face-to-face customer enquiries
Direct customers to online resources
Update customer records in our system, including notes about conversations and outcomes
Present ideas for improving customer care
Participate in team-building activities
Make recommendations to managers to improve customer experience
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.

Job Position 2 – Personnel and General Service Officer

Required Qualification and Experience
Education: A in business administration, management, social studies or relevant field; further training will be a plus
Proven 4 relevant experience as HR officer, administrator or other HR position
Knowledge of HR functions (pay & benefits, recruitment, training & development etc.)
Understanding of labor laws and disciplinary procedures
Proficient in MS Office;
Skill set required
Outstanding organizational and time-management abilities
Excellent communication and interpersonal skills
Problem-solving and decision-making aptitude
Strong ethics and reliability

Main duties:
The personnel and general services officer will have a primary goal of providing excellent assistance and support to employees and the organization in managing and developing its human and material resources. Specifically, the personnel and general service officer will have responsibility for the following:
Arranges employment procedures for vacancies, renewals, leaves (Annual, sick, maternity etc)
Support the familiarization and implementation of HR and Admin initiatives and systems
Provide counseling on policies and procedures
Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
Assist in performance appraisal processes
Support the management of disciplinary and grievance issues
Maintain employee records (attendance, Employment etc.) according to organizational policy and legal requirements
Review employment and working conditions to ensure legal compliance
Public relations (follows matters arising from government offices, visitors, court cases, visas, work permit etc.)
Checks the safety standards controlling mechanism is in place, at all working locations (vehicle, office equipment like computers telephone fax, photocopy machines, etc.)
Follows-up and supervises the personnel and secretarial activities of the office
Assures office and compound cleanness and guard services are carried out according to schedule.

Job Position 3 – Chief Marketing and Branding Manager

Required Qualification and Experience
Education: Bachelor’s degree in Marketing, Accounting, Business Administration or related field;
Experience: 11-12 years of experience in marketing or sales and 4-5 years of responsible experience. Additional knowledge and skills;
Understanding and knowledge of sales and marketing;
Strong analytical, organizational and creative thinking skills;
Excellent communication, interpersonal and customer service skills;
Knowledge of data analysis and report writing;
Ability to understand and follow company policies and procedures;
Ability to work under pressure;
Creating PowerPoint presentations and matching materials to support the organization’s marketing efforts to external and internal customers;
Create and implement short- and long-term marketing strategies to meet sales team goals and annual sales targets;
Proactively seek new business using marketing campaigns, telemarketing, e-commerce, site visits and other methods;
Train and motivate staff to provide better service to customers;
Developing long-term relationships with customers, increasing customer loyalty and creating new market connections.
Assess market trends to determine costs, competition, and pricing to balance supply and demand.
Prepare accurate and complete sales reports documenting marketing budgets, current market share, direct sales and marketing plans.
Consult with sales managers and stakeholders to evaluate company performance.

Job Position 4 – Strategy and Program Manager

Required Qualification and Experience
Education: Business Development, Social Sciences and Community
Experience: 5+ years of real estate experience interacting with leaders across an organization
Strong strategy, finance, critical thinking, analytical and problem-solving skill
Excellent oral and written communication skills; proficiency in storytelling and developing clear and concise written presentations to leadership with a strong ability to articulate clearly and confidently
Strong relationship management, interpersonal and teaming skills with a willingness to learn from others
Organized, detail-oriented, self-led
Strong ability to multi-task and juggle multiple priorities in a fast-paced environment
Superior Microsoft Office skills (e.g., Word, Excel, PowerPoint, Outlook)
Strong knowledge and experience of managing medium to large scale programs;
Demonstrated ability to provide thought leadership for roadmap planning, organization and project/process solutions;
Ability to handle multiple tasks simultaneously;
Ability to work, collaborates, and motivate and lead a team

How To Apply For The Amibara Properties Real State?
Interested candidates are invited to submit their updated resume and a cover letter outlining their relevant experience and explaining their interest in the role.
Please email your application to [email protected].
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