Dashen Bank SC

Dashen Bank SC External Vacancy Anouncement

Job Position 1 – Business Analysis Officer

Required Qualification and Experience
Education: degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.
Professional ICT qualifications in Microsoft systems and ERP systems is an added advantage.
Experience: Four (4) years of service delivery management

Duties and Responsiblites
Business analysis officer, is responsible to supports the business users with the formulation of a system or process change within the business activity. The role holder will work closely with the business end users, IT Services, the project team and external suppliers to ensure that an effective solution is deployed into the estate. The senior officer will support the project during the project life cycle.
Place of work: Addis Ababa

Job Position 2 – Alternate Channel Administrator

Required Qualification and Experience
Education: Degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.
Experience: four (4) years relevant experience.

Duties and Responsiblites
Alternate Channel Administrator – Online is responsible for participating in the development of online in-house digital solutions/platforms and providing system support. In addition, the role holder is responsible to demonstrate the ability to interpret and articulate business needs and provide business solutions.
Place of work: Addis Ababa

Job Position 3 – Software Development Engineer

Required Qualification and Experience
Education: Degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.
Banking business knowledge is an added advantage
Experience: six (6) years’ experience as a software engineer with demonstrated success developing a variety of software systems while taking on increasing responsibility for analysis, design, implementation and deployment tasks

Duties and Responsiblites
Software Engineer will be responsible for the design, architecture and development of in house software solutions, and provide high levels of system support. The Engineer must be able to interpret and articulate business needs and demonstrate competency in providing business solutions.

Place of work: Addis Ababa

Job Position 4 – Cyber Security Incident & Response Engineer

Required Qualification and Experience
Education: Degree in Computer Science or Information Technology, Information systems or software engineering or any other equivalent field.
Relevant Professional qualifications and certifications is added advantage.
Security related Cisco or any other CCNA/CCNP/CCIE
Cyber Security Certifications CEH, CISA,CISM,CCSP,CISSP, Security+, SSCP,CEH,OSCP
Microsoft windows or Linux certifications.
Experience: Six (6) years’ experience as a software engineer with demonstrated success developing a variety of software systems while taking on increasing responsibility for analysis, design, implementation and deployment tasks

Duties and Responsiblites
Cyber Security-Incident Response Engineer is responsible for development of cyber incident techniques, tactic, and guideline of the Bank as well as identification, detection, analyzing, triaging, scoping, containing, isolating, and providing guidance for remediation and determining the root cause of cyber security incidents in a structured way. The role holder is in charge of investigation and resolve information security incidents as they occur, draw out the lessons from incidents (post incident reports) and prepare the Bank to cope more effectively with future incidents. S/he is also proactively monitor networks, alerts and logs for security, performance, and other issues. Coordinate and guide wide variety of activities associated with identification and treatment of cyber related risks throughout the Bank.
Place of work: Addis Ababa

Job Position 5 – Senior Enterprise Service Integration & Support Officer

Required Qualification and Experience
Education: Degree in Software Engineering, Computer Science, Information System, Information Technology or any other equivalent field.
Relevant professional qualifications are an added advantage.
Experience: Five (5) years’ relevant experience in system engineering.

Duties and Responsiblities
Senior Enterprise Service Bus Officer is responsible for providing support in implementation and maintenance of the Bank’s ESB infrastructure, ensuring seamless integration between various systems and applications. . In addition, the role holder is responsible for selecting appropriate integration technologies and ensuring adherence to best practices and industry standards.
Place of work: Addis Ababa

Job Position 6 – Compliance Officer

Required Qualification and Experience
Education: Degree in Risk Management, Economics, Information Technology, Law, Accounting, Finance, or Banking
Master’s Degree in Business Administration, Accounting, Finance, Information Technology, or related business field from a recognized institution is an added advantage.
Experience: four (4) years relevant experience

Duties and Responsiblites
Compliance Officer is responsible for participating in the Bank’s efforts to combat money laundering and the financing of terrorism. In addition, the role holder is responsible for checking/conducting the implementation of AML and CFT, other directives, ensuring compliance.
Place of work: Addis Ababa

Job Position 7 – HR Operations Officer

Required Qualification and Experience
Education: Degree in Human Resource, Business Administration Management or related discipline.
Professional qualification(s) in Human Resources is an added advantage.
Experience:  four (4) years relevant experience.

Duties and Responsiblites
HR Operations Officer is responsible for implementing the activities related to HR operations including participating in job design, recruitment, selection and orientation processes.
Place of work: Addis Ababa

Job Position 8 – Strategy Implementation Monitoring Officer

Required Qualification and Experience
Education: Degree in Business Administration, Management and/or related fields.
Experience: four (4) years relevant experience

Duties and Responsiblites
Strategy Implementation Monitoring Officer is responsible for active participation in implementing the Bank’s strategy, follow the status and impact of strategic initiatives and communicate findings, successes, and recommendations for strategic adjustments. In addition, the role holder is responsible for developing monitoring frameworks, and collaborating with key stakeholders to ensure the successful implementation of strategic initiatives.
Place of work: Addis Ababa

Job Position 9 – Branch Manager I

Required Qualification and Experience
Education: Degree in a business related field e.g. accounting, management, economics, business administration
Experience: seven (7) years relevant experience out of which One (1) year in supervisory post.

Job Position 10 – Branch Relationship Officer

Required Qualification and Experience
Education: Degree in Business Administration, Marketing Management, Management, Banking, Finance, Management, Information Technology, or related fields.
Trainings and courses in banking operations (IFB, domestic, credit and international banking operations)
Experience: four (4) years relevant experience.

Duties and Responsiblites
The Branch Relationship Officer will be responsible for achieving business growth for Retail & MSME/ IFB Banking by providing quality relationship management to new and existing customers at assigned branch. This will entail sustaining customer satisfaction so as to retain existing and potential customers thereby generating additional business through cross-sell opportunities.

Place of Work:
Branch Relationship Officer – Pool for Branches under Dire Dawa Districts
Branch Relationship Officer –for Terfam Branch – Under Jimma District

Job Position 11 – Senior Customer Service Officer – Accounts I

Required Qualification and Experience
Education:Degree in a business related field e.g. Accounting, Management, Economics, Business Administration
Experience: four (4) years of banking experience

Duties and Responsiblities
The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Place of Work: Senior Customer Service Officer – Accounts I/Pool for Branches under Dire Dawa Districts

Job Position 12 – Senior Customer Service Officer – Cash I

Required Qualification and Experience
Education:Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields
Experience: four (4) years of banking experience

Duties and Responsiblities
The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Place of Work: Senior Customer Service Officer – Cash I Pool for Branches under Dire Dawa District

Job Position 13 – Alternate Channel Engineer-ATM/POS

Required Qualification and Experience
Education:Degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.
Experience; Six (6) years’ experience in system engineering.

Duties and Responsiblities
Alternate Channel Engineer – ATM/POS responsible for installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction. In addition he/she is responsible for ownership of customer problems or incidents until the situation has been resolved to the customer’s satisfaction and or in compliance with agreed upon Service Level Agreements.
Place of Work: Alternate Channel Engineer-ATM/POS for Addis Ababa

Job Position 14 – Cyber Security Administration Engineer

Required Qualification and Experience
Education: Bachelor’s degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.
Experience:  At least Six (6) years’ experience in system engineering.

Duties and Responsiblities
Cyber Security Administration Engineer is responsible for developing and implementing the Bank’s Cyber Security Risk and Vulnerability Management processes, standards, and guidelines in line with the National Cyber Security Strategy and industry standards. The role holder is also responsible for managing the bank’s legal, regulatory and industry standards, business continuity management, fraud investigation, and cyber security awareness programs.
Place of Work: Cyber Security Administration Engineer for Addis Ababa

Job Position 15 – Corporate Relationship Manager

Required Qualification and Experience
Education: Bachelor’s degree in accounting, marketing management, business administration, banking, finance or related field.
Diploma/ Certificate in Islamic banking finance or related field is an added advantage.
Experience: Minimum of Eight (8) years relevant experience out of which two (2) years at middle or line management post.
Experience in corporate banking is highly desirable.

Duties and Responsiblities
Corporate Relationship Manager IFB- DTS is responsible for growing and maintaining a portfolio of clients within the Domestic Trade Service sector by recommending or selling IFB Corporate Banking products and cross selling other Bank products and services so as to enhance value-adding relationship with existing customers. In addition, the role holder is responsible for prospecting and acquiring new customers, pursuing incremental business within the existing customer base, managing customer expectations to sustain the business relationship and providing business advice that will benefit the client.

Place of Work: Corporate Relationship Manager – IFB DTS
Deadline: June 15, 2024

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