Huawei Technologies PLC

Huawei Technologies PLC External Vacancy Announcement

Job Position 1 – Service solution manager

Required Qualification and Experience
Education: Computer or Information Technology related degree, a Master Degree is Preferred.

Responsible in demand analysis for targeted customer to identify Services sales opportunities. This will cover Telecom services business including: services solution design, service project operation, service solution quotation, cost budgeting and project scheduling, etc.

Required professional skills:
Technical knowledge background in areas such as Datacenter, storage, server, Virtualization, Cloud, Iaas, PaaS, SaaS, ..
An international experience(AWS, Google) would be highly preferred
Excellent English in both verbal and written
Familiar with local ecosystem and ecosystem development
Required soft skills
Excellent communication (written and oral) and interpersonal skills, can influence others to achieve results
Experience working autonomously and prioritizing multiple competing priorities
Flexibility and Proven experience to work in a high pressure environment with multiple tasks, changing priorities, and changing resources
Target driven and able to work towards the deadlines

Responsibilities:
To develop new service project opportunity by customer communication, market insight;
To design service solution according to understand customer requirement, pain point;
To quote service project base on customer budget, competition price or historic price;
To negotiate or clarify service price, service contract terms, supplier timeline, responsibility matrix, and scope;
To operate service project and execute routine tasks;
To build and maintain key customer relationship, responsible customer satisfaction;
Be responsible for bidding;

Position 2 – Active & Telecom Manager / FM manager

Required Qualification and Experience
Education: Bachelor Degree.Major in electronic, communication science or relative areas

Business Skills
Contact customer on daily basis with professional way to handle Active elements of network and finalize monthly acceptance.
Monthly Evaluate Subcontrctor’s Maintenance Teams .
Prepare Dashboard report on Weekly, Monthly, and Quarterly basis to be reported internally and externally to customer showing Planning activities KPIs, improvement plan, and challenges and how overcome it.
Project Experience
More than 5 years of working experience at telecom networking, with experience in Huawei Active Elements BTS/BSC/Node B/RNC/MW/IP/Router/DWDM elements of telecom network with telecom network technical, and leader, and Managerial capability.
Prefer to be Familiar with Huawei Managing service Process
Skills or Certificate
Microsoft Tool (Excel/Word/Power Point, PDF).
Language Skill: Excellent in English
Other requirement
Self-motivated and able to successfully work within a team environment.
Initiative and creative mentality
Can travel frequently.

Professional Knowledge
Prepare frequently training plan for FME to standardize Preventive and corrective maintenance Visit output for active part with measure and rate the qualification of field team.
Prepare Dashboard report on Weekly, Monthly, and Quarterly basis to be reported internally and externally to customer showing active element TT, availability, KPIs, improvement plan, and challenges and how overcome it.
Prepare incident and technical report with BO before sending it to customer
Monthly Evaluate field Maintenance Teams per subcontractor, to ensure FME are qualified and capable to handle Active TT.
Handle, manage and control subcontractor’s Field maintenance team.
Location: Addis Ababa
Deadline: May 31st 2024

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