Safaricom Ethiopia

Safaricom Ethiopia External Vacancy Announcement

Job Position 1 – Financial Services Support Engineer

Required Qualification and Experience
Education:Bachelor of Science Computer Science, Computer Engineering or Software Development or related subject.
2 years of work experience as an engineer in a telecommunications or financial services environment
Experience in Continuous integration and deployment methodologies using automated tools such as Jenkins.
Knowledge in mobile money systems, integrations, or financial systems
Knowledge of SRE concepts
Must have technical / professional qualifications:
Extensive knowledge of networking and system administration (Unix/Linux)
Software development skills in Java, python, Angular JS etc
Knowledge in ITIL Service Operations processes and Agile methodology. Certification in Scrum fundamentals is an added advantage.
Proficient in database management skills

Key accountabilities and decision ownership:
Ensure data and/or application availability of the assigned systems and applications.
Participate in design, testing and implementation of new products, services, functionalities, or upgrades
Provide support for financial solutions which includes MPESA and integrations
Perform Systems and Applications Monitoring
Maintain knowledge base by documenting technical knowledge
Collaborate with team members to improve the tools, systems, and procedures
Participate and provide input to the M-PESA roadmap to ensure timely delivery of relevant products to Safaricom Customers.
Work with the external and internal technical teams to ensure efficient resolution of all system issues
Implement DevOps technologies and processes, e.g: containerization
Liaise with all stakeholders to ensure new functionality, processes and systems are fully understood
Transfer system knowledge to internal customers on new features and support processes
Prepare and publish accurate and timely system performance reports
Perform regular service improvements that align with 99.999% availability
Diagnose and troubleshoot technical issues on the assigned systems and apply a work around or a permanent solution to resolve ensuring the MTTR is met
Properly escalate unresolved issues to appropriate internal or external teams and follow up to ensure they are satisfactorily closed
Provide prompt and accurate feedback to stakeholders on assigned tasks
Ensure all issues are logged in the service management tool and are properly prioritized and also accurately log resolution details in the ticket

Job Position 2 – Financial Services Planning Engineer

Required Qualification and Experience
Education:Bachelor of Science Computer Science, Computer Engineering or Software Development or related subject.
2 years of work experience as an engineer in a telecommunications or financial services environment
Experience in Continuous integration and deployment methodologies using automated tools such as Jenkins.
Knowledge in mobile money systems, integrations, or financial systems
Must have technical / professional qualifications:
Extensive knowledge of networking and system administration (Unix/Linux)
Software development skills in Java, python, Angular JS etc
Knowledge in ITIL Service Operations processes and Agile methodology. Certification in Scrum fundamentals is an added advantage.
Proficient in database management skills
Desired:Certification in cloud technologies like AWS & GCP
Certification in cloud native technologies such as Kubernetes

Key accountabilities and decision ownership:
Evaluation of new and existing financial systems infrastructure.
Planning & design for new Financial solutions.
Platform capacity planning
Financial solutions technology evolution to attain 99.999% service availability
Implementation and integration of new hardware/software.
Optimization of existing systems.
Internal Process Improvement in accordance with ITIL and Agile standards.
Change management

Job Position 3Senior Accountant – Fixed Assets

Required Qualification and Experience
Education: bachelor’s degree from a recognized university.
Qualified Accountant with CPA /ACCA/CIMA/ACA.
2 – 3 years post qualification experience in finance with specialization an area of financial accounting.
Proficiency in data analytics and visualization tools.
A strategic thinker, shaping processes, people, and systems.
Liaise with tax section for preparation of schedules required for tax computation purposes to ensure that proper and maximum possible capital allowances are claimed by the business.

Click Here To Apply Or https://safaricom.bamboohr.com/careers