Safaricom Telecommunication Ethiopia

Safaricom Telecommunication Ethiopia is owned by an international consortium including Vodafone Group; Safaricom PLC; Vodacom Group; Sumitomo Corporation – one of the largest international trading and business investment companies; and British International Investment (BII) – the UK’s development finance institution and impact investor.

Safaricom Telecommunication Ethiopia External Vacancy Announcement

Position 1 – M-PESA Training and Customer Education Specialist

Job Requirements

Must have technical / professional qualifications:

Qualification: Have a bachelor’s degree or equivalent combination of education and experience in business management, business administration communication, journalism, writing, video production or related field.
Experience: Minimum 3 years’ experience in digitized training content development, training and learning programs formulation, execution and management.
Proven desktop publishing skills and use of relevant software.
Proven animation and gamification videos production and editing skills.
Sound working experience with Mobile Money/Mobile Banking products and services.

Core competencies, knowledge and experience:

Strong  written and verbal communication skills, including presentation skills.
Experience working within a fast-paced and geographically diverse organization.
Organized, Creative and self-motivated with strong problem-solving and analytical skills.
Able to think strategically in terms of culture, organizational behavior, business processes, and knowledge management tools.
Strong understanding of technology behind Mobile Money and financial services solutions
Good appreciation of Business Unit needs both at the operational and strategic level.
Be comfortable with taking initiative, interacting with technical and non-technical personnel.
Be able to read through and understand previous versions of documentation and perform research to ensure clarity and accuracy of current documentation.
Ability to present technical information in a non-technical way.
Ability to speak different local languages clearly for live presentation and video scripting.
Ability to travel frequently away from Addis Ababa with short notice.
Ability to maintain very high standards of integrity as per company policies.

Position 2 – Enterprise Service Support Engineer

Job Requirements

Qualification: Degree in Telecoms, Engineering, IT, Physics or Math or any other relevant qualification.
Experience: Minimum 3 years’ Experience in a busy ISP/Telco in managing large IP & Transport networks.
Must have Network Connectivity Certifications on professional level. i.e. CCIP, CCNP, CCVP, CCSP HCNP, HCIP, CWNP and above
Strong understanding of emerging digital technologies: SDWAN, IoT, Managed Security Services (Cisco ASA/Fortinet/Cyberoam/SOPHOS), AWS, Microsoft Azure, VMware, IoT, Telematics, RPA. Certifications and practical hands-on experience on the same is an added advantage
Basic knowledge in Python, Java, Kubernetes. Certification on the same is an added advantage
CISA, CISM, CEH certifications are an added advantage
Strong knowledge of microwave and fiber transmission and access technologies i.e., TDM, SDH plus experience with vendors like Rad
Ability to manage/troubleshoot a large Service provider Transmission& IP network
Conversant with IPv4, IPv6 Addressing Schemes, Variable Length Subnet Masking (VLSM), VLANs, IP QOS, Triple play services
Knowledge in ISP services; DNS, SMTP, POP3, RADIUS/PPPoE, Web Hosting
Knowledge of data networking and networking protocols in reference to the WAN and LAN environments
General knowledge in all layers of data communications, customer applications and associated technologies
Knowledge and experience with network operating systems such as Cisco IOS, IOS-XR, IOS-XE and Huawei OS
Candidate should demonstrate deep and wide knowledge ITIL, Agile, SCRUM, DevNet frameworks and relevant certifications

Strong technical analysis, troubleshooting, and problem resolution skills, including research of customer issues, issue re-creation, and log file analysis and experience in offering technical support to enterprise customers
Strong work ethic
Capability to influence cross-functional teams and to build trust with team, clients, and internal departments; Capacity to learn quickly and adapt to changing priorities
Ability to understand and communicate highly complex technical issues
Commitment to quality

Position 3 – Financial Solutions Technology Specialist

Job Requirements

Qualification: A Bachelor’s degree in Information Technology, Computer Science, Engineering or relevant field as a minimum
Experience: At least 2-year experience in coding in a non-university setting.
At least 1 year experience of API management experience e.g., Apigee, MuleSoft etc.
Strong understanding of both JSON, SOAP and development on swagger UI using open API’s
Experience in securing APIs using Oauth, SAML etc.
Strong knowledge in API modelling languages and annotations e.g., in Swagger
Experience in java, java EE, spring, spring MVC, spring cloud, python, Bash
Experience working with relational and non-relational databases i.e., Oracle, MySQL, mongo DB, Cassandra
Hands-on experience in designing and developing API’s using REST and SOAP
Experience developing solutions using agile, DevOPs, testing and CI/CD automation tools e.g., Jenkins, SonarQube, Git lab
Experience in CMS is an added advantage e.g., Drupal
Strong understanding of end-to-end API and microservices architecture
Experience in automation tools e.g., Rundeck, ansible etc.
Good presentation skills

Position 4 – Senior Officer – Materials & Cost Control

Job Requirements

Qualification: University Degree in Building Economics (Quantity Surveying)/Construction Management/Civil Engineering or other equal and equivalent qualification
Experience: 3 years post-graduation experience with minimum 2 years’ experience in Telecommunications industry.
Registration with relevant Professional Bodies an added advantage
Proficiency in Microsoft application programs (MS Word, Excel, PowerPoint et al
Good data analytics, visualization & reporting skills
Project Management (Agile) Certification
Excellent communication and interpersonal skills

How To Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the career portal and then Click on the apply button. Remember to attach your resume. 
The closing date for receiving applications is Monday, January 30, 2023.

Click Here To Apply

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