The Wallet Microfinance Institution Share Company Vacancy is an institution providing financial and related non-financial services to the economically active members of community in both formal and informal employment sectors of the economy.
The interested applicants can apply before the closing date of application.
Wallet Microfinance Institution Share Company External Vacancy Announcement
Position 1 – Junior Customer Service Officer
Qualification and Work experience: BA degree in Marketing, Business Management, Economics, Accounting and Finance or related field of studies and
Work experience: Zero year Experience
Competency and skill
Work effectively with others, ability to mobilize communities, experienced in field work, able to mobilize savings, team work, ability to work under pressure, etc
Place of Work: Addis Ababa
Position 2 – Call Centre Officer
Qualification and Work Experience: BA in IT, Computer Science, Computer engineering, Software Engineering, BAIS, Marketing, Accounting and Finance, Management, Business Administration, or related field studies.
Experience: has a minimum of one year of experience in a similar position in a financial institution.
Competency and Skill
Customer Focus
Integrity and Trust
Teamwork
Creative Thinking
Interpersonal and Problem solving
Ability to give timely responses to both incoming and outgoing client calls
Ability to handle client compliance
Ability to work under pressure, etc
Language: Knowledge of Amharic, Afaan Oromo, Tigregna, Somaligna and English languages have the advantage
Required No. 3 (Three)
Place of Work: Head Office
Position 3 – Call Centre Supervisor
Qualification and Work Experience: BA in IT, Computer Science, Computer engineering, Software Engineering, BAIS, Marketing, Accounting and Finance, Management, Business Administration, or related field studies and has a minimum of two years of experience in a similar position in a financial institution.
Competency and Skills:
Team Leading
Organizing
Customer focus
Integrity and Trust
Team Work
Creative thinking
Interpersonal and Problem solving
Ability to give timely responses to both incoming and outgoing calls
Ability to handle client compliance
Ability to work under pressure, etc
Language: Knowledge of Amharic, Afaan Oromo, Tigregna, Somaligna and English languages have the advantage
Place of Work: Head Office
How to Apply
Interested and qualified applicants who can fulfill the above requirements are invited to submit their non-returnable application letter, CV and copies of education and work experience documents via email to [email protected] “specify the position you apply for” or
P.O. Box 9013 A.A or in person.
Physical Address: Bole Around Japan Embassy near shewa Shopping Center, Rang Real Estate Building 11th floor Addis Ababa, Ethiopia.
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