Zemen Bank

Zemen Bank is one of the fastest growing financial institutions in Ethiopia with major blue-chip clients in its account. The Bank offers customer oriented financial services. We are a fast-moving, fast-growing financial institution seeking highly energetic individuals to join our team. We value high level of customer service excellence, integrity, diligence and teamwork.

Zemen Bank Sc External Vacancy Announcement

Job Position 1 – Customer Service Officer-I (For Adigrat banking Center)

Required Qualification and Experience
Education: BA Degree in Banking and Finance, Accounting, Economics, Management or in related fields.
Work Experience: At Least 1-year relevant experience

Major Duties
Promote and cross sell the Bank’s products and services and maintain positive relationships with all customers and other contact persons.
Receive existing customers’ enquiries about banking services, facilitate the timely processing of their banking needs, and retain these existing customers.
Receive and pays cash from/to customers with proper documentation per the relevant policy and procedure of the bank
Receive own and other bank cheques, transfer requests and other payment instruments, identifies customers, verifies signature and processes accordingly.
Sort, arranges and wraps notes by denominations in bundles of hundreds
Ensure that customers are always provided with good for issue notes according to the NBE directive.
Reconcile suspense and Head Office Accounts, ATM and POS transactions and prepares summary drawing sheets and sends to respective organs per schedule
Processes cheques, payments, and transfers through the clearance system
Prepare and post various tickets, vouchers, annexes, CPO (Banker’s Cheques) and other documents

Job Position 2 – Customer Service Officer III – Cashier (For Mekelle Banking Center)

Required Qualification and Experience
Education: Bachelor’s degree in Accounting, Finance, Management, Economics, Business Administration, or related fields.
Work Experience: At least 4 years relevant experience with 2 years as CSO I/II level or
Equivalent

Major Duties
Plan and organize the work of treasury and cashiers, supervises staff providing growth opportunities
Ensure delivery of services to the required quality and timeliness.
Participate in developing, implementing, and evaluating plans, work processes, systems, and procedures to achieve annual goals, objectives, and work standards.
Properly maintain currency in secured areas within the vault
Co-sign cash to and from NBE
Manage cash movement of the bank & respond to cash requests from branches and kiosks in a proactive and more secured manner.
Ensure notes are sorted, bundled, signed, and maintained in the vault.
Manage liquidity of the bank & propose a remedy according to the findings.
Ensure the preparation of liquidity report and authorize their compliance
Keep the solvency and liquidity of the Bank at the required level
Perform other related duties as may be assigned by his supervisor

Job Position 3 – Deputy Banking Center Manager II – For Mekelle Banking Center and  For Adigrat Banking Center

Required Qualification and Experience
Education: Bachelor’s Degree in Accounting, Finance, Management, Economics, Business Administration, or related fields
Experience:At least 5 years relevant experience with 2 years as Senior Officer/CSO III or 1 year as Principal Officer in a Supervisory role

Job Description
The incumbent is responsible for assisting the Branch Manager in the functions of the banking Center; ensure its effective operations and achievement of the strategy of the bank and assigned targets; oversee the day-to day activities, deposit mobilization, processing of credit, trade service request and other retail banking services; ensure that the activities of the banking centre are performed in line with policies and procedures of the Bank and relevant NBE directives.

Job Position 4 – Principal Officer-Credit Appraisal

Required Qualification and Experience
Education: Bachelor’s/ B.Sc. Degree in Accounting, Finance, Economics, Management, Business Administration, or related fields.
Experience: At least 5 years relevant experience with 1 years as Senior Officer as a Professional/Expert

Job Description
This position is responsible for coordinating the credit risk due diligence assessment, monitor and process loan applications and appraisal processes to ensure the success of the Unit.

Job Position 5 – Banking Center Manager (for Legetafo Banking Center)

Required Qualification and Experience
Education: BA Degree in Accounting, Finance, Management, Economics, Business Administration or other relevant fields.
Experience:At least eight (6) years of progressive relevant experience with a minimum of two (2) years as Branch Manager.

Job Description

The incumbent is responsible to plan, direct and coordinate the functions of the Branch (Banking Center) he/she is assigned including;

Ensuring achievement of the Bank’s strategy and the effective operation of the Banking Center;
Manages the Branches financial Target including deposit mobilization, credit facilitation, FX generation;
Also work to expand the customer base, champion digital banking and IB usage;
Work to maximize customer satisfaction;
Encourage creativity and innovation at the Branch level for Bank level impact;
Work to create empowered and engaged workforce at a Branch;
Others as detailed in the job description

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