Zemen Bank SC

Zemen Bank SC is a private financial institution established to provide effective, efficient, and full-fledged banking services, focusing on addressing women with financial access, aiming at development, business growth, and profitability to meet the expectation of all its stakeholders.

Zemen Bank SC External Vacancy Announcement

Job Position 1 – Senior Officer, Help Desk

Required Qualification and Experience
Education: Degree in Accounting, Finance, Management, Economics, Business Administration, or related fields.
Experience:At least 4 years relevant experience with 2 years as Officer level I or equivalent.
This position is responsible for responding to requests for technical assistance in person, via phone, chat or email and following up with customers and users to ensure complete resolution of issues.
Location: Addis Ababa,

Job Position 2 – Section Head, Call Center

Required Qualification and Experience
Education:Degree in Accounting, Finance, Management, Economics, Business Administration, or related fields.
Experience:At least 5 years’ relevant experience with 2 years’ experience as Senior Officer/ 1 year as Principal officer in a Supervisory role.

This position is responsible for serving customers and conducting customer relations and ensuring customer satisfaction with full effort and maximum care, selling the products and services of the bank, acquiring new customers, and opening and maintaining customer accounts coordinating inbound and outbound calls within the Bank.
Location: Addis Ababa
Deadline: June 17, 2024

Click Here To Apply

Only shortlisted candidates will be contacted.

Zemen Bank S.C, Head Office

Talent Acquisition, Development and Management Department

Addis Ababa, Ethiopia.