ZamZam Bank
ZamZam Bank External Vacancy Announcement
Job Position- Banking Business Officer I
Required Qualification and Experience
Education:Bachelor’s degree in Business Administration, Finance, or a related field
Minimum 2 years in the banking industry, with at least 1 year in banking operations (Grade 5 or equivalent).
Key Duties and Responsibilities
Attend to customer queries and complaints professionally and promptly.
Deliver high-quality service at all customer touch points.
Maintain positive relationships with customers and staff to foster a service-oriented environment.
Enhance the bank’s image through proactive customer handling and satisfaction initiatives.
Ensure strict compliance with regulatory standards, bank policies, procedures, and the code of conduct.
Perform all tasks in accordance with the bank’s service standards and timelines.
Adhere to compliance and operational risk controls to protect the bank’s interests.
Identify and recruit prospective customers through various engagement channels.
Provide professional advice to customers on suitable bank products and services.
Promote the bank’s products, services, and digital banking solutions to boost customer engagement.
Participate in resource mobilization activities to grow deposits and product uptake.
Handle cash and non-cash transactions accurately and securely.
Process customer account openings, digital banking requests, and cross-selling activities.
Assist with account closures, service terminations, and customer-related requests.
Verify and scan customer and authorized staff signatures for authentication.
Maintain cash holding positions and ensure accurate reconciliation of cash transactions.
Prepare cash and non-cash transaction tickets, negotiable instruments, and related documentation.
Balance daily cash and non-cash tickets with physical cash and account records.
Complete and submit daily transaction reports for operational transparency.
Continuously promote the bank’s products, services, and digital solutions.
Support the branch in achieving sales targets for banking products.
Handle branch vault cash management when delegated by the Branch Manager.
Perform additional duties as assigned by the supervisor or branch management.
Requirement Skill
Communication
Place of work: Chiro Branch
Deadline : November 18th, 2026
How To Apply
APPLICATION PROCEDURE
Application Letter
Updated CV
Educational Credentials and work experience documents
Applicants should submit documents in PDF format and clearly indicate the position for which they are applying.
Application Link: link https://rb.gy/3rtgvg
Application Deadline: Within 7 days from the date of this announcement.
IMPORTANT NOTICE
Only candidates who meet the stated minimum requirements will be considered.
Only shortlisted candidates will be contacted.
ZamZam Bank reserves the right to use appropriate assessment methods as part of the recruitment process.
Applicants are expected to provide accurate and verifiable information.
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