The Ultimate Insurance Brokers

The Ultimate Insurance Brokers
External Vacancy Announcement

Job Position
-1  Partnership Officer

Required Qualification and Experience
Education:
Bachelor’s Degree in Public Relations, Business Administration, Management, Marketing Management, Economics, Insurance, or related fields.
Experience:Minimum of 3 years of relevant experience in partnership management, business development, client relationship management.
Experience in the insurance, banking, financial services, or brokerage sector is an advantage.

Skills and Competencies
Strong communication, negotiation, and interpersonal skills.
Excellent relationship management and networking ability.
Good business presentation and proposal writing skills.
Strong organizational and coordination skills.
Ability to work independently and achieve targets.
Proficiency in Microsoft Office applications.
Strong analytical and problem-solving skills.

Personal Attributes
Professional and ethical conduct.
Result-oriented and proactive mindset.
Strong customer service orientation.
Ability to build trust and maintain confidentiality.

Requirement Skill
Relationship-building
Strategic sourcing and negotiation
Ability to develop long-term influence strategies based on program evidence.
strategic growth and market analysis
Good communication skills in teamwork, team mobilizations, and partnership management
Desired Skill
customer communication and understanding capabilities
Communication & Negotiation
• Strong coordination and networking skills

Job Position-2 Customer Experience Officer

Required Qualification and Experience
Education:Bachelor’s Degree in Business Administration, Management, Public Relations, Customer Relationship Management, Marketing Management, or related fields.
Experience:Minimum of 3 years of relevant experience in customer experience, customer service, client relationship management, or related areas.
Experience in insurance, banking, hospitality, telecom, or financial services are an advantage.

Skills and Competencies
Excellent communication and interpersonal skills.
Strong customer handling and problem-solving abilities.
Ability to manage complaints professionally and effectively.
Good organizational and multitasking skills.
Strong report writing and documentation skills.
Proficiency in Microsoft Office applications.
Ability to work under pressure and meet deadlines.
Personal Attributes
Professional appearance and conduct.
Strong customer-oriented mindset.
Positive attitude and emotional intelligence.
High integrity and confidentiality.
Team player with proactive work ethics.

Requirement Skill
Data visualisation
Customer-oriented with a positive service mindset.
Good communication skills in teamwork, team mobilizations, and partnership management
Client Follow-up & Communication
Excellent negotiation, communication, and reporting skills.
Handle Customer Queries and Complaints
ability to build strong working relationships
Desired Skill
• Strong coordination and networking skills

Location: Addis Ababa
Deadline : May 16th, 2026

How To Apply
Interested and qualified applicants are invited to submit their:
Updated CV
Cover Letter
Copies of academic and work credentials
Applications should be submitted within the stated deadline to: [email protected]
For any clarification contact +251116684635

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