Ahununu Trading PLC External Vacancy Announcement
Job Position-CUSTOMER EXPERIENCE & ENGAGEMENT DIVISION MANAGER
Required Qualification and Experience
Education:Bachelor’s degree in marketing, Business Management, Business Administration, Communications, Customer Experience or a related field.
Master’s Degree is an added advantage.
Minimum 6 years of relevant professional experience, including at least 2 years in a managerial position.
Proven experience in Customer Experience, Customer Service, Client Relationship Management or Commercial Operations.
Experience in logistics, courier, transportation, e-commerce, retail, telecom or other service-oriented industries is an advantage.
Key Competencies:Customer-centric leadership
Strategic thinking and problem solving
Customer relationship management
Data analysis and performance management
Excellent communication and interpersonal skills
Team leadership and coaching
Service quality management
Strong decision-making and execution capability
Requirement Skill
Customer Relationship Management (CRM)
Excellent communication and interpersonal abilities.
Data Analysis & Reporting
Team leadership & development
place of work: Addis Ababa
Deadline : September 10th, 2026
How To Apply
Interested and qualified candidates are invited to submit their updated CV to:
📧 ahununujobs@gmail.com
Application Deadline: September 10, 2026
Please use “Customer Experience & Engagement Division Manager” as the subject of your email.
Join us and help shape exceptional customer experiences and stronger, long-term client relationships.
NB:-Whenever you are looking for jobs in Ethiopia, just remember Elelanajobs.
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