EthSwitch

EthSwitch is looking for energetic, confident, and motivated fresh graduates to promote financial products and services, educate potential customers, generate Volume, and build strong customer relationships.

Position 1 – Graduate Product Advocacy & Sales Associate

Education :Bachelor’s degree or diploma in Marketing, Business Administration, Sales, Communication, Public Relations, Economics, Management, or a related field.
Recent graduates are encouraged to apply; previous work experience is not required.
Strong verbal communication and presentation skills.
Interest in sales, customer engagement, and product promotion.
Ability to learn product information quickly.
Willingness to conduct fieldwork and travel within the assigned area.
Basic computer skills, including Microsoft Office and digital communication tools.
Fluency in Amharic, or Oromifa, or Somalia, or Tigrigna
Terms of Employment:1 year, with the possibility of extension.
Number of people required : 30
work Place: Addis Ababa

Preferred Competencies
Confident, persuasive, and approachable personality.
Strong interpersonal and negotiation skills.
Target-oriented and self-motivated.
Good teamwork and problem-solving abilities.
Professional appearance and conduct.
Ability to handle customer objections positively.
Experience in student leadership, volunteering, internships, community outreach, or campus sales is an advantage.

Performance Indicators
Performance may be measured through:
Number of Volume Generated Per Product and achievement of monthly targets.
Number of Merchants Onboarded and Awareness Created
Product demonstrations and outreach activities completed.
Customer satisfaction and Trust Increased per Product
Accuracy and timeliness of activity reports.

What EthSwitch Offers
Product and sales training.
Competitive entry-level salary.
Sales commission and performance incentives.
Transport or fieldwork allowance, where applicable.
Mentoring and continuous professional development.
Career-growth opportunities in sales, marketing, and business development.

Key Responsibilities
Promote IPS products through field visits, Customer awareness presentations, events, social media, and direct customer engagement.
Explain product features, benefits, prices, and appropriate uses clearly and accurately.
Explain how the product works for Merchants
Conduct product demonstrations and awareness campaigns.
Meet assigned Volume targets.
Maintain positive relationships with Financial Institutions, customers, partners, Merchants and retailers, and all stakeholders.
Collect customer feedback and report market trends and competitor activities.
Maintain accurate records of FIs and Merchants visits, leads, sales, and follow-up activities.
Support promotional campaigns, exhibitions, and product-launch events.
Represent EthSwitch S.C. professionally and follow its ethical sales and communication standards with neat dressing attires.

Preferred Competencies
Confident, persuasive, and approachable personality.
Strong interpersonal and negotiation skills.
Target-oriented and self-motivated.
Good teamwork and problem-solving abilities.
Professional appearance and conduct.
Ability to handle customer objections positively.
Experience in student leadership, volunteering, internships, community outreach, or campus sales is an advantage.

Position 2 – Senior Platform Developer

Education: Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
A relevant master’s degree or professional certification is an advantage.
Minimum 10 years of professional software development experience.
At least 5 years of hands-on experience developing or supporting digital wallet, mobile money, agency banking, payment, or fintech platforms.
Demonstrated experience leading complex software projects and mentoring engineering teams.
Proven experience delivering business-critical systems in banking, financial services, telecommunications, or fintech environments.
Terms of Employment:1 year, with the possibility of extension.
work Place: Addis Ababa

Technical Competencies
Strong proficiency in one or more enterprise programming languages, such as Java, Kotlin, C#, Go, Python, or JavaScript/TypeScript.
Strong knowledge of microservices, event-driven architecture, distributed systems, and API-first development.
Experience developing REST, SOAP, and asynchronous messaging integrations.
Strong understanding of transaction processing, ledger systems, double-entry accounting concepts, and financial reconciliation.
Experience with relational and NoSQL databases, such as PostgreSQL, Oracle, SQL Server, MySQL, MongoDB, or Redis.
Experience with messaging and streaming technologies, such as Kafka, RabbitMQ, or ActiveMQ.
Knowledge of containerization and orchestration technologies, including Docker and Kubernetes.
Experience with cloud or hybrid infrastructure, preferably AWS, Azure, or Google Cloud.
Familiarity with CI/CD pipelines, automated testing, source control, and DevSecOps practices.
Experience with system monitoring, logging, tracing, and alerting tools.
Strong understanding of secure coding, encryption, key management, API security, and identity and access management.
Knowledge of payment standards and technologies such as ISO 8583, ISO 20022, USSD, QR payments, and payment switches.
Familiarity with PCI DSS, data-protection requirements, anti-money-laundering controls, Know Your Customer requirements, and relevant financial regulations.
Experience with high-availability architecture, backup, disaster recovery, and business continuity.

Core Competencies
Digital wallet and agency banking expertise
Financial transaction processing
Solution and software architecture
Systems integration
Technical leadership
Security and regulatory compliance
Analytical thinking and problem-solving
Stakeholder and vendor management
Team mentoring and knowledge transfer
Clear technical and business communication
Production incident and crisis management
Quality, accountability, and attention to detail

Preferred Experience
Implementation of wallet or agency banking platforms serving large customer and agent networks.
Integration with core banking platforms and national payment infrastructure.
Development of agent onboarding, hierarchy, float, commission, and liquidity-management capabilities.
Implementation of fraud detection, sanctions screening, transaction monitoring, and risk-scoring controls.
Experience handling high-volume, real-time financial transactions.
Experience migrating legacy payment platforms to microservices or cloud-based architectures.
Knowledge of offline or low-connectivity transaction channels, including USSD, SMS, POS terminals, and mobile applications.

Personal Attributes
The ideal candidate is a dependable technical leader with strong financial-services knowledge. They must demonstrate integrity, sound judgment, attention to security, ownership of results, and the ability to deliver stable systems in a regulated, fast-moving environment.

Key Responsibilities
Design and develop digital wallet and agency banking platforms.
Lead the technical architecture of scalable, secure, and highly available financial systems.
Develop and maintain services for:
Customer and agent onboarding
Wallet creation and management
Cash-in and cash-out transactions
Peer-to-peer and merchant payments
Bill payments and airtime purchases
Bank-to-wallet and wallet-to-bank transfers
Agent float and liquidity management
Commission calculation and settlement
Transaction limits, fees, and pricing
Transaction reversal and dispute management
Build and maintain APIs for banks, payment switches, mobile network operators, billers, merchants, and third-party service providers.
Integrate platforms with core banking systems, payment gateways, card processors, identity services, and regulatory reporting systems.
Ensure transaction integrity, idempotency, reconciliation, auditability, and end-to-end traceability.
Implement strong authentication, authorization, encryption, fraud controls, and transaction-monitoring mechanisms.
Lead code reviews and enforce software development, security, and documentation standards.
Diagnose and resolve complex production incidents within agreed service levels.
Improve system performance, resilience, observability, and disaster-recovery capabilities.
Mentor developers and provide technical leadership across delivery teams.
Support release planning, testing, deployment, and post-production monitoring.
Collaborate with risk, compliance, information security, and audit teams.
Maintain technical documentation, including architecture diagrams, API specifications, data models, and operational procedures.
Evaluate emerging technologies and recommend improvements to the digital financial-services platform.

How To Apply
Qualified candidates are invited to submit their application with non-returnable CV, educational qualifications and work experience to hr@ethswitch.com, stating the title of the position clearly on the subject line. Qualified female applicants are highly encouraged.

*Please be aware that it is mandatory to attach your credentials (educational qualifications and work experience) along with your CV. Submitting only your CV is not sufficient.

*Please be advised that all applicants’ Educational Credentials will be verified with the respective higher institutions.