Digaf & Micro-Credit Provider SC External Vacancy Announcement
Job Position-Digital Loan Officer
Required Qualification and Experience
Education:Bachelor’s degree in IT, Computer since, Economics and Accounting and finance
Experience: 1-2 year of experience in digital loan, microfinance, or banking operations
Skill:
Demonstrate strong attention to detail in loan processing and documentation.
Utilize social media and digital communication effectively to engage with clients.
Manage client relationships with a focus on customer satisfaction.
Analyze loan data and provide insights for process improvement.
Communicate clearly and effectively both verbally and in writing.
Work collaboratively in a team environment to achieve organizational goals.
Adapt to new digital tools and technologies swiftly.
Handle customer inquiries and resolve issues promptly.
Maintain confidentiality and integrity in handling sensitive information.
Organize and prioritize tasks efficiently to meet deadlines.
Desired Skills:
Understand basic financial principles and lending practices.
Familiarity with digital marketing strategies.
Ability to analyze market trends in the micro-credit sector.
Experience with customer relationship management (CRM) software.
Knowledge of regulatory requirements related to lending.
Key Responsibilities:
Assist clients in completing loan applications through digital platforms.
Evaluate/Verify loan applications for accuracy and completeness.
Provide support and guidance to clients via social media and digital communication tools.
Develop and maintain strong relationships with clients to ensure satisfaction.
Collaborate with the finance team to process loan approvals efficiently.
Monitor and follow up on loan disbursements and repayments.
Prepare reports on loan performance and customer feedback.
Participate in training and development sessions to enhance professional skills.
Stay updated on industry trends and digital lending practices.
Support marketing initiatives to promote digital loan products.
Requirement Skill
People management
Social media/digital communication
Attention to detail
Place of Work:Addis Ababa
Deadline : May 5th, 2026
How To Apply
Only interested and qualified candidates are invited to submit:
A detailed CV
A cover letter highlighting relevant experience and achievements
Applications should be submitted to [email protected]. Please specify the position you are applying for in the subject line of your email.
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