Ethio Impact Consulting PLC is looking for a Customer Support Staff on behalf of our client. Under the supervision of the Unit Leader, greets assists, entertains and follows up on customers as well as the activities of the showroom of the respective unit. Arrangement and tiding up of displays. Reports on these issues, on a regular basis to the Unit Leader verbally or in writing.
Ethio Impact Consulting PLC External Vacancy Announcement
Job Position 1 – Outdoor Sales
Required Qualification and Experience
Education: Bachelor’s degree in Business Administration, Marketing, or related field
Experience: 0-1 years experience in a similar position
Excellent communication, negotiation, and interpersonal skills.
Proficiency in Microsoft Office Suite .
Ability to work independently and as part of a team in a fast-paced environment.
Job Position 2 – Customer Support Staff I
Required Qualification and Experience
Education:level IV/diploma in Marketing or Management.
2 years’ experience in a related fields. .
Female candidates are highly encouraged to apply for this position.
Knowledge of Computer skill
Job Position 3 – Call Center Operator
Required Qualification and Experience
Education: BA Degree in Any filed
Work Experience (years):1
Full-Time
Duties and Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner.
Identify customers’ needs, clarify information
Follow communication “scripts” when handling different topics
Forward calls to the right recipient
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
Has skill in feeding and keeping data
Job Position 4 – Restaurant Manager
Required Qualification and Experience
Education: Bachelor’s degree and above 4 years work experience in hospitality management, business administration, or a related field (preferred) with Proven experience as a Restaurant Operations Manager or in a similar leadership role within the restaurant industry.
Excellent communication and interpersonal abilities.
Proficiency in restaurant management software and point-of-sale systems.
Financial acumen and budget management experience.\
Knowledge of food safety regulations and health codes.
Strong problem-solving and decision-making skills
Customer-focused mindset and commitment to service excellence.
Ability to work evenings, weekends, and holidays.
Job Position 5 – Restaurant Supervisor
Required Qualification and Experience
Education: Degree or Diploma in hotel management or related field
1 year experience for Degree and 3 years experience for Diploma
Has excellent organizational and commendation skills
Ability to understand the needs of a client/visitor
Self-motivated and sales oriented;
Experience with several Restaurant operation systems
Ability to manage stressful situations.
Creative problem solver.
How To Apply:
Interested and qualified applicant can Submit your CV using Only this link
https://docs.google.com/forms/d/1J7eFqsny_QsQANdhFYFKIHkplzRV5Bh-yc2fX5TH978
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