Romel General Trading Plc

Romel General Trading Plc External Vacancy Announcement

Job PositionCustomer Call Center Officer

Required Qualification and Experience
Education:BA/Diploma in Marketing, Management, Business Administration, Communication, or related field.
Experience:A minimum of 2 years’ relevant experience in customer service, call center operations, telesales, or customer support.
Experience in trading, distribution, or commercial operations is preferred.
Required Competencies
Strong customer service orientation
Excellent verbal communication skills
Complaint handling and problem-solving ability
Telephone and call handling etiquette
Basic sales support and negotiation skills
Data entry and reporting skills
Good command of MS Office applications
Familiarity with CRM systems is an advantage
Strong interpersonal and teamwork skills
Good Amharic and English communication skills (additional local languages are a plus)

Requirement Skill
Custmer Relationship

Place of Work:Addis Ababa
Deadline : May 8th, 2026

How To Apply
Interested and qualified candidates should submit their CV, cover letter, and relevant credentials to:https://ethiojobs.net/job/WKgXGghgUe-customer-call-center-officer
Subject line: Application – Name and Job Title
Only shortlisted candidates will be contacted.
ROMEL General Trading PLC is an equal opportunity employer.
For enquiries: Tel: 0930078032|
Address: ROMEL General Trading PLC, Addis Ababa, Ethiopia

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