Hope for Justice
Hope for Justice External Vacancy Announcement
Job Position-IT Administrator
Required Qualification and Experience
Education:Bachelor’s degree in information technology, Computer Science, Information Systems, or related fields.
Relevant professional IT certifications (e.g., CompTIA Network+, Microsoft certifications) are an added advantage
Proficiency in English is mandatory
Experience:Minimum of 3 years’ experience in an IT Support, Helpdesk, or similar role.
Experience working in an NGO/INGO is desirable and Advantageous.
Proven experience providing first line and second line IT support to end users.
Experience supporting Windows operating systems, Microsoft 365, and common office applications.
Practical experience with hardware, networking, internet connectivity, and basic cybersecurity practices.
Experience working with or supporting global or remote IT teams is an added advantageous.Soft Skills
Strong communication skills with the ability to explain technical issues clearly to nontechnical staff
Problem-solving and analytical thinking
Good time management and ability to prioritize competing requests
Adaptability and willingness to learn
Teamwork and collaboration, including working with global teams
High level of integrity, confidentiality, and professionalism.Technical Skills
Hardware and software installation, configuration, and troubleshooting
Microsoft 365 administration (Outlook, Teams, OneDrive, SharePoint)
Windows operating systems support
Basic networking (LAN, Wi-Fi, internet connectivity, printers)
IT asset management and documentation
Antivirus, system updates, and basic cybersecurity practices
User account management and access control
IT support ticketing and reporting tools.
Basic data protection and information security compliance.
Desired Skill
Networking
Hardware maintenance
computer networking and IT maintenance
Operating Systems: Windows (Server/Desktop), macOS, Linux.
Work Location:Addis Ababa
Deadline : November 18th, 2026
How To Apply
https://ethiojobs.net/job/UzV6Q6BpwY-it-administrator
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